Privacy Policy

Last updated: July 9, 2026

1. Information We Collect

We collect information you provide directly:

Account data: name, email, role (student/parent/teacher/admin), and profile picture
Academic data: test attempts, answers, scores, practice history, and learning progress
Payment data: fee transactions processed through Razorpay (we do not store card numbers)
Device data: browser type, device type, and app installation status

2. How We Use Your Information

To provide and improve the adaptive learning experience
To generate personalised performance analytics and recommendations
To process payments and manage subscriptions
To send progress reports to parents (if linked)
To communicate account updates and platform notifications
To ensure platform security and prevent abuse

3. Data Sharing

We do not sell your personal data. We may share information with:

Service providers: Supabase (database), Razorpay (payments), and hosting infrastructure
AI services: Gemini and OpenAI APIs for question generation and feedback (anonymised)
Legal compliance: when required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure authentication via Supabase GoTrue, Row-Level Security (RLS) policies, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Access and download your personal data
Request correction of inaccurate data
Request deletion of your account and data
Opt out of non-essential communications

6. Children's Privacy

Our platform is designed for students preparing for competitive exams. For users under 18, we require parental consent for account creation. Parents can monitor and manage their child’s account through the parent dashboard.

7. Cookies & Local Storage

We use local storage (not cookies) to persist your theme preference, authentication tokens, and onboarding state. This data stays on your device and is not transmitted to third parties.

8. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or in-app notification.

9. Contact Us

For privacy-related inquiries, contact us at support@knotters.in

Knotters